EMPLOYEE MOTIVATION TECHNIQUES

we can make to motivate employee with training and development :
• Why must we do it?
• Training and development can be initiated for a variety of reasons:
• To train to a specific job, promotion, or skill set.
• When a performance evaluation indicates improvement is needed
• As part of an overall professional development program
• As part of a succession plan to help an employee be eligible for a planned change in role in the organization
• Benefits to employees and employers:
• Increased job satisfaction and morale among employees, therefore increased productivity
• Increased employee motivation
• Increased efficiencies in processes, resulting in financial gain
• Increased capacity to adopt new technologies and methods
• Cont.:
Benefits to employees and employers:
• Increased innovation in strategies and products
• Reduced employee turnover
• Enhanced company image, e.g., conducting ethics training (i.e., Everyone Serves Youth)
• Risk management, e.g., training about sexual harassment, diversity training
• General Topics for T & D:
• Communication
• Computer skills
• Customer service
• Diversity
• Ethics
• Human relations
• Quality initiatives
• Safety
• Sexual harassment
• T & D available at QL by Subject
• Personal Efficiency
– Career management
– Conflict management
– Influencing skills
– Presentation skills
– Problem solving
– Stress management
– Time management
– Visual communication
– Writing skills
• T & D available at QL by Subject
• Managerial
– Coaching skills
– How to give feedback
– Leadership skills
– Management of change
– Managing people
– Motivating your employees
– Organizing skills
– Planning
– Project management
– Teamwork
– T & D available at QL by Subject
• Library
– Cataloging
– Collection development
– Customer service
– Marketing
– Reference
• Available at QL by Compentency
• General
– Customer service
– Flexibility
– Information seeking
– Initiative
– Reliability
– Teamwork
• Available at QL by Compentency
• Managerial
– Developing others
– Impact and influence
– Recognizing performance
– Team leadership
• Available at QL by Competency
• Leadership
– Building library talent
– Commitment to the library
– Holding others accountable
– Influencing others
– Leading the team
– Striving to achieve
– Thinking strategically
– Team commitment
• What to train for:
• Value added
• Performance
• Promotion
• Internal and external customer satisfaction
• Standards for professional competency
• Mandatory or voluntary?
• Currently only one professional development item is mandatory per year.
• Should more trainings be mandatory for employees and under what conditions and standards?
• Union objection.
• Are we prepared for the future?
• Without proper training are we setting ourselves and our staff up to fail?
• Should training be mandatory for supervisory positions (librarian and clerk alike)?
• If so, what do need to do to make this happen?
• For more information:
• Contact Emanuel Albu – Training Manager of Training and Development
• 718-990-8544